Sunday, 21 December 2008

I'm stuck at home during this incredible and unusual snow storm. I quite literally cannot drive my four-wheel-drive truck out of my driveway due to the wet and icy layer under the two feet of snow that's accumulated, melted slightly, and then refrozen over the past week. Unfortunately, when the storm is at its worse, my iPhone has lost it's connection to AT&T's network. "No service" has become its full-time status. I've tried both enabling 3G (which we don't have out here) and restricting it to EDGE only, and it simply will not connect. Until recently I would at least get a signal if I set it down it in the right spot.

When the power goes out at the house, I need to be able to make at least one phone call (to the power department). In a storm out here, power outages are a fact of life. I've been unable to call the PUD this week because I had no cell service on the iPhone. And the power went out for 7 hours the other day.

Today I got fed up with the inability to place a call and waded through the sea of snow to my truck (which is stuck), rifled through my center console, and found my old Blackberry 8800 and the battery. It's been in there and unused for over a year. I popped the SIM card out of the iPhone and slid it into the Blackberry, then popped the battery in. Even after sitting for a year the battery had a half-full charge (wow) and the Blackberry powered up and within a few second acquired the AT&T network. Text messages started to flow in - success! Of course, the data connection was refused, but the GSM phone service works fine for text and voice service. It makes Snowmageddon a little more tolerable.

I've grown more and more frustrated with my iPhone's network performance over the past month. I plan to take it in and see if it's the individual phone, or a network change, or if it's more of a design thing, but I'm not holding my breath. Luckily the iPhone still works on WiFi without the SIM card (which actually makes it an "i" rather than an "iPhone" I suppose, heh), and that's good because I rely on it for a number of truly invaluable network-capable applications.

Anyone else done comparisons, or had network performance issues with their iPhone 3G after some time has passed? I've done complete restores of the phone to make sure the phone was clean software-wise, same issues. Any experience you have will be appreciated.



Add/Read: Comments [5]
Apple | Tech | Things that Suck
Sunday, 21 December 2008 19:13:13 (Pacific Standard Time, UTC-08:00)
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Sunday, 21 December 2008 19:51:34 (Pacific Standard Time, UTC-08:00)
That is so odd! I'd think that on the same network the two phones would be about them same. I am guess its some sort of problem with your handset and not the iPhone in general...it just doesn't make much sense.
Monday, 22 December 2008 05:55:05 (Pacific Standard Time, UTC-08:00)
My brother-in-law was just here from Houston (with family) and he has the iPhone 3G and has very similar problems with his and wishes he had his old iPhone back, he said it worked flwlessly. But he can't get it back, because he gave it to his son and his son doesn't want the 3G because of the same problems Gary is having.
Chris
Friday, 26 December 2008 21:12:33 (Pacific Standard Time, UTC-08:00)
Come back to us! Ditch that silly Apple phone and rejoin the BlackBerry clan - your phone is trying to tell you something. :P

My 8820 has disgustingly amazing battery life, signal is always strong, Edge network performance is fine and at the end of the day - I have a REAL keyboard. Just my heartfelt opinion.
Friday, 26 December 2008 21:35:10 (Pacific Standard Time, UTC-08:00)
Hi Matt -- I like everything about the iPhone with the exception of the network performance, and even then it's really just at my house for the most part that I have problems (and it used to work out here at least marginally).

I'm not even remotely interested in switching back to the Blackberry (which I used for years), because the user interface is leaps and bounds better on the iPhone (the "real keyboard" argument doesn't hold water with me - I used to make that argument until I switched) and the apps I rely on daily for a variety of things are iPhone apps that do amazing things.

Someday we will be able to choose which OS we want to run on our generic hardware, but until then my plan is to complain loudly to Apple and AT&T. For all I know, AT&T retuned their towers, or my iPhone's radio is acting up.
Saturday, 27 December 2008 19:21:16 (Pacific Standard Time, UTC-08:00)
Yeah, I hear ya there. Just not feeling too keen on giving more money for a product with so many reported issues with regard to battery life, locking up, etc. But to be fair, I have not given it an ongoing shot myself yet. So I cannot really speak in absolutes I guess...and the apps on the iPhone are light years ahead of anything else, no question.

I guess for me it is a matter of familiarity. Ever since you first showed me that old scroll wheeled BB at Gnomedex a few years back, I was hooked. For me, the BB is a no-nonsense, getting things done kind of handheld that has won my heart a million times over. It is boring, predictable, but I am not known to be the life of the party anyway - so it all works out.

Using At&T myself, being gouged for BlackBerry "ENTERPRISE" support so that I can connect to my BES. I hear that Exchange support is now available for the iPhone, which rocks. Yet, I guess I am just an old fuddie-duddie or something. My mobile is my lifeline - change is hard for me. :)
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