MOM 2005 Solutions
Published: August 25, 2004 | Updated: November 15, 2005
Microsoft Operations Manager (MOM) 2005 Solutions deliver additional benefits for Windows Server System environments managed by MOM 2005. They do this by delivering ITIL–based best practices and prescriptive guidance for handling operational management processes. The solutions focus on two areas:
| • | Streamlining alert management: Alert management systems can be more effective if the process of managing the incident during its life cycle is considered. Specifically, you may only want to be informed of alerts that improve responsiveness. |
| • | Improving service continuity: Failover of systems in data centers should go unnoticed by users. Implementing best practices for recovery of a MOM 2005 database failover helps protect data if a geographic or other disaster impacts a MOM implementation. |
Solutions
The solutions for Service Monitoring help organizations reduce the cost of operations by streamlining MOM 2005 deployment and operation. Each solution provides technical and prescriptive guidance to enhance MOM 2005 capabilities in a specific aspect of operations management. In addition, each solution is aligned with the Service Management Functions for Service Monitoring and Control as explained in the Microsoft Operations Framework (MOF) Executive Overview.
1. | I want to receive alerts for only the servers I manage.
The Notification Workflow Solution is a Microsoft SQL Server–based Notification Services application that can be used to extend notification functionalities of MOM 2005. |
2. | I want to implement a Service Desk.
The Autoticketing Solution provides guidance for automated ticket generation, enabling the automated posting of a request (or ticket) into the Trouble Ticketing (TT) system used for incident management. |
3. | I want to fine tune management packs before deploying them.
The Alert Tuning Solution helps reduce the volume of alerts when deploying MOM 2005 management packs. |
4. | I want to implement disaster recovery for MOM 2005.
The Service Continuity Solution helps maintain the availability of MOM 2005 service. |
5. | I want to scale data to one central location.
The Multiple Management Group Rollup Solution allows a business to propagate data from multiple management groups into one data warehouse to create consolidated and aggregated reports. |
6. | I want an all-up look at my Exchange environment.
The MOM SLA Scorecard for Exchange Solution provides you with an executive dashboard to measure and trend service availability and workloads across multiple server roles in an Exchange Server messaging environment. |
