Microsoft Dynamics CRM 3.0 product information

Microsoft is bringing customer relationship management (CRM) software into a new era with Microsoft Dynamics CRM 3.0. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to. Visit the links on this page for more information about Microsoft Dynamics CRM 3.0.

Highlights

•	See it: View the online demos

•	Try it: Test drive Microsoft CRM with this hands-on lab

•	Learn how Microsoft CRM and Microsoft Office work together

Overview

•	Product overview and key features

•	What’s new in Microsoft Dynamics CRM 3.0

•	System requirements

•	Comparison of Microsoft Dynamics CRM 3.0 Professional and Microsoft Dynamics CRM 3.0 Small Business Editions

•	Marketing Automation in Microsoft Dynamics CRM 3.0

•	Service Scheduling in Microsoft Dynamics CRM 3.0

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Datasheets

•	Microsoft CRM 3.0 Professional datasheet
•	Microsoft CRM 3.0 Sales datasheet
•	Microsoft CRM 3.0 Marketing datasheet
•	Microsoft CRM 3.0 Service Management datasheet

Business value

•	Showcasing business success: Microsoft CRM 3.0 customer stories brochure

•	Microsoft CRM 3.0 customer video: the revolution begins

•	Microsoft Dynamics CRM gives you the power of choice with hosted CRM

•	Microsoft Dynamics CRM Mobile: Helping your company drive more sales in the field

•	10 compelling reasons to use Microsoft Dynamics CRM

•	Top 10 benefits of Microsoft Dynamics CRM 3.0 Small Business Edition

•	Want more sales? Focus on customers, not processes

•	More than a smile: How to sustain service excellence

•	Talking CRM with your team: Questions a CEO should ask before buying

•	Nucleus Research: Preparing for your CRM implementation

Next steps

•	How to buy Microsoft Dynamics CRM

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Financing

•	Talk with a Microsoft representative

Customer stories

•	Tourism Whistler

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Volvo

•	Greater Twin Cities United Way

•	Essex Medical & Forensic Services