Wednesday, 30 November 2005

Thomas Hawk wrote about a severe problem he had ordering a camera from an abusive online retailer that's really nothing but a major, unethical sales scam operation. The fact that he wrote about it and pointed to a number of other people's experience is great, and it brought to mind a number of other things that people need to know, especially this time of the year.

First of all, there ARE unethical, bad people out there trying to sell YOU their stuff. And there are some that will threaten, extort and otherwise manipulate their "customers." It doesn't just happen to other people - it can and will happen to you, too. Protect yourself and do your homework. While the vast majority of online retailers are good, solid companies, there are the few bad apples, just like in any community, that make it bad for everyone they can take advantage of. 

  • If the price is too good to be true, it's probably not true. Seriously. Don't fool yourself.
  • Do your homework if it's a company you have never head of or dealt with. You're trying to save money, so spend some time. That means getting information about the company. A good way to do this is to look for bad information online, by using Google or another search engine to search for "The Company Name"+scam (like this and this show some serious info). Look for the NEGATIVE information. Keep in mind that there are times when the bad guys will try to make themselves look good by posting positive information. It happens.
  • Don't rely solely on the Better Business Bureau to tell you what you need to know, but do be sure to check information there. The company Thomas wrote about has a record with the New York BBB that's pretty terrible. Also be sure to use epinions.com's "Online Stores and Services" search and read through the whole lot. Again, there are bad guys that will post fake positive comments about themselves - so be a pessimist.
  • Always use a reputable credit card, never use a check or debit card. If you ever need to reverse charges, a credit card with purchase and fraud protection is invaluable; You can't reverse cancel payment on a check that's already posted, and you fighting the debit card battle is painful if the money has already been pulled from your account. Credit cards provide lots of real protection, so use them for these purchases. That's why I have credit cards, really, is to protect myself if ever needed for major purchases. That and true emergencies. Other than that I think they are evil, heh.
  • Did I mention "If the price is too good to be true, it's probably not true?" Okay, well it's worth repeating.

Finally, based on other people's experiences with the company Thomas had his problem with, I'd suggest you never, ever do business with Price Rite Photo, which also uses a number of other business names. Check the BBB for retailer names and aliases, and alway always always be careful and suspicious of the too-good-to-be-true deals.



Add/Read: Comments [1]
IT Security | Safe Computing | Things that Suck
Thursday, 01 December 2005 16:26:28 (Pacific Standard Time, UTC-08:00)
Newegg.com for the win.
Dave
Comments are closed.