Thursday, 26 July 2007

CIO Magazine online has a great new article detailing the top ten thing you should never write in an email, as well as some other communication tips for business-types. It's decent advice and worth a read, for sure.

Here are the top-ten items (be sure to read the original story as well for the full meal deal):

Don’t Do That! 10 E-Mail No-Nos

1. Negative comments regarding your firm's executives. Too easy for someone else to forward accidentally.

2. Performance criticism. Seems more "official" than when spoken, causing people to worry too much.

3. Bonus or salary matters. Company plans may change.

4. Racial or gender slurs. Enough said.

5. Details relating to product liabilities. Court trail, anyone?

6. Lies about your company's rivals. Another ticket to legal trouble.

7. Office dish. If people want to spread their own news, let them.

8. Sloppy writing. Your image is at stake, even if you're hacking away on a BlackBerry.

9. Sarcastic humor. Without inflection or visual cues, it's risky.

10. Private matters. Don't e-mail details on any part of your life that you wouldn’t want to see in the newspaper.

Source: Dianna Booh

Been bit before? What else do you think should you never, ever put into an email?



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Thursday, 26 July 2007 12:25:54 (Pacific Standard Time, UTC-08:00)
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