Each year on September 11th, an organization I am proud to be a part of called Cops On Top undertakes memorial expeditions to the highest points of the 50 United States. The purpose of the expeditions is to remember those law enforcement officers and public safety personnel who have lost their lives protecting ours.

Today teams from many states are again on the way to their respective summits. Those teams that are able will be calling in to the Cops on Top web site publishing systems with audio updates, which are published on the home page there. While not all locations will be covered due to conditions, many states' teams are underway. Once the teams have returned the site will be updated with photos of the events.

My friend Keith McPheeters, with whom I used to work as a police officer many years ago, wrote a thoughtful and poignant post recently about his experiences on September 11 Cops on Top expeditions. It sums up a lot.

We will never forget our colleagues, family members and friends who have been taken from us and from among us.

The first commercial in Microsoft's new ad campaign with Jerry Seinfeld and Bill Gates is out. I thought it was pretty funny and smart. Subtle, very subtle.

This made me laugh out loud: Gates' "Shoe Circus Clown Club Platinum Card" picture is actually his mug shot from an arrest for traffic violations in New Mexico, way back in 1977. Classic, and funny.

Here's the new commercial. I like the idea of starting out really vague and (we have to assume) building from there. Very Seinfeld-ish.

As is the case with more and more technology in the modern age, it's when you start to combine the power of two or more technologies that you realize the full potential of each. Such is the case with Microsoft's Unified Communications products. Sure, Exchange and Office Communication Server are both great on their own, but when you use them together (and potentially integrate with your VoIP phone system), you realize the greater value of your investments.

Jeff Goodwin works at The VIA Group, where he specializes in Microsoft Exchange and Microsoft Unified Communications in his position as Senior Technologist and Microsoft Practice Lead. He's executed a large number of UC projects for businesses, so we were fortunate to have the opportunity to speak with Jeff recently on RunAs Radio. He does a fine job of explaining what unified communications is all about.

Jeff Goodwin Rings Us Into Unified Communications
RunAs Radio Show #73 - 9/3/2008 (35 minutes)

Richard and I talked to Jeff Goodwin about Microsoft Unified Communications in this week's RunAs Radio show. Jeff lays out the relationship between Exchange, Office Communicator and Unified Messaging Server to combine email, telephone and instant messaging. Check out Jeff's TechNet articles at http://www.shrinkster.com/11mj and http://www.shrinkster.com/11mk.

RunAs Radio is a weekly Internet-audio talk show for IT Professionals presented in a high-quality podcast format. Since April 2007 RunAs Radio has brought experts in the field of IT to its 10,000+ listeners, to inform and entertain. Professionally produced interviews are about 30 minutes in length and pack a substantial amount of information for maximum benefit. For more information about RunAs Radio, visit http://www.runasradio.com. RunAs Radio is available on iTunes and the Zune Marketplace, as well as directly from the RunAs Radio web site.

Chrome has been available for about 12 hours. What's your point of view and experience with Google's new browser?

A bit of a simplistic poll, I know - But covers the bases as far as hot-to-cold opinions. Choose the one that's closest to yours, and feel free to comment as always.

UPDATED: Chrome is now out and available for Windows, other platforms coming in the future - Check out http://www.google.com/chrome/

As mentioned earlier here and everywhere else on the 'net, Google's Chrome web browser is coming. Today Google put an official release notice on its Official Google Blog, and they tell us it will be made available for you and me to download and try on Tuesday.

Over at Google Blogoscoped there's a whole bunch of screen shots you can check out if you can't wait until tomorrow. Screen shots are a bit hard to come by today, but tomorrow it'll be in-person for everyone, and you can probably imagine how many people will be posting pictures and writing about the new browser.

Google seeded a paper comic book to some people recently, to present and describe their future web browser (or you might just think of it as the web browser of the future), which is called Google Browser or Chrome.

So, what's the story? Making the browser more stable, more usable, more secure. At first glance, it looks like a strong starting point for the future of Internet browsers. Written from the ground-up from scratch and with the experience of several years of past browser platforms to learn from, Google has addressed many of the main concerns in today's browsers.

Now the only question is: When will we get it? I will be watching here to see if something shows up. Hopefully it's soon!

UPDATE: The release date is tomorrow (Tuesday, September 2, 2008) - More info and link to screenshots here.

A variety of technologies are incorporated into the Chrome design that improve on common browser weaknesses. The key improvements fall into the areas of stability (memory allocation and management, process management), some incredibly cool javascript environment enhancements (in the form of a new, open-source javascript engine), a bunch of user experience improvements and significant security changes.

And, it's all open source. That's right - Anyone (including other browser makers) can leverage the work done in the Chrome project and can contribute or modify to meet their own needs. Good move, Google.

Pretty exciting stuff. It will be fun to see what comes next, and when.

As mentioned the other day, LinkedIn today released their new Groups features. Groups are one of the most popular features on LinkedIn, despite the limited feature-functionality provided for groups on the web site in the past.

The new features include a searchable contacts roster (search by name, company, or other keywords such as specific areas of expertise), which is accessible to all members; and discussions with email-digest notifications (which are configurable by individual group members). A few screen clips of the new functionality are shown below, and LinkedIn has published an informational page describing the new functionality.

Notification when you sign in that your managed group now has new features:

The new tabs available reflect the new functionality:

Choose your notification email delivery preferences for discussions:

Write a new discussion topic for the group:

Recent discussions list:

Vidoop Labs has a dream:

The dream is to see Identity baked into all browsers. Just imagine opening your web browser and then selecting your Identity Provider (IDP) the way you select your default search provider. The benefits are numerous; never type in a username, never look for a login button/page (you are authenticated when you land on a domain), no phishing/MITM (the browser can do domain and SSL cert validation). You fire up your browser and authenticate (or login) similar to the way you log in to your computer every time you turn it on. The difference is you get to choose your provider and can take control of the data you safeguard, store and share on the Internet.

I could get into that.

Vidoop is a Portland, Oregon company that has built some interesting technology around OpenID. I really like the idea of OpenID, and I have a couple OpenIDs of my own that I use on various sites. But OpenID is not exactly perfect. It's still relatively young, and from the usability standpoint it needs improvement. The identity and authentication requirements of the modern Internet demand some additional features and capabilities that OpenID doesn't deliver (and you can argue that it shouldn't). By combining openID with other technologies (such as Information Cards and other strong-auth offerings) and improving usability for end-users, it could become a widely-adopted, used and trusted standard, or part of a broader one covering strong authentication and identity protection/assertion in a commonly-accepted and deployed package.

Vidoop's Luke Sontag today posted an announcement that the company's newly-formed Vidoop Labs has fired up a community project called IDIB (pronounced "Eye-Dib"), which aims to improve on the OpenID usability model and make it stronger at the same time. They've released a developer preview of IDIB in hopes of involving people and getting your input and feedback.

From the Vidoop announcement:

Over the past few years we’ve seen the adoption of OpenID continue to increase but the work that we’ve done as a community to develop this technology has only just begun. Looking at the landscape of OpenID adoption, its clear that there are several key factors inhibiting adoption, but two that we want to focus on today, namely usability and security in the browser.

It was almost two years ago when the Firefox 3.0 roadmap wasannounced and OpenID was mentioned as a new component to the platform. The Mozilla Firefox team looked to members of the OpenID community to step up and provide guidance on what exactly we imagined identity in the browser looking like, but we failed to mobilize and answer their call.

In light of that missed opportunity, Vidoop Labs has been working hard over the last several weeks to produce a prototype that we intend to use to initiate a wider discussion about OpenID in the browser and what it might look like.

And the current developer preview (which is open-source) is just a beginning. Imagine leveraging Information Cards (such as one would use with Microsoft's CardSpace, or the similar open-source offerings for Mac and Linux) in the cloud, and being able to use OpenID - one logon for all your web sites - confidently, securely and with proper security protection.

The Internet needs a good, strong, reliable, usable and secure standard technology to solve the issues related to user names, passwords, single sign on and identity protection. IDIB looks like a serious and positive attempt to start the journey directly down that path.

I thought I'd present some casual observations I made throughout the day Wednesday on a trip from Portland to Seattle, as well as some newly reported information about the AT&T 3G network that's hit the 'net over the past 24 hours or so.

The back-story here is that I - like many others - have found the reliability and consistency of the iPhone 3G to be less than satisfactory while on the 3G AT&T network.

First of all, it became clear to me over the course of several hours yesterday that the iPhone is not to blame with regards to connectivity on the 3G network. While driving from Portland, Oregon to Seattle, Washington and back yesterday, I had the opportunity to run a whole slew of speed/connectivity test sessions using the iPhone app called "iNetwork Test" (click here to get the free app in the iTunes App Store).

AT&T actually has fairly impressive 3G network coverage from south of Olympia, Washington practically all the way to Seattle, with one or two small gaps in-between where the phone switched to EDGE. Much of the area along that I-5 corridor is rural or sparsely-populated. From a wireless connectivity standpoint, it's a pretty decent area to live in if you're going to be far away from the city.

My experience in using the 3G network along my drive up and down the Interstate can be summed up thusly:

In areas with higher population density, and thus more iPhone (and other device) users, ability to a) connect to the voice network and make calls, b) stay connected to the voice network, c) make data connections and d) maintain data connections was substantially worse. The difference between dense and sparsely populated areas was like night and day.

Where population density was lower, even in cases when fewer bars are displayed on the signal strength icon, voice and data connections were reliable and solid without exception. In contrast, in high-population areas even full-signal connectivity was spotty and unreliable.

I'm running the latest iPhone software, v2.0.2, which both Apple and AT&T have encouraged people to upgrade to. AT&T even sent a text message to all users asking them to upgrade - a first-time action on the part of the carrier.

Some new information, part of which you'll find quoted below, helps explain why I experienced substantially poorer performance in the cities and heavily-populated areas but not in the rural sections of my drive. According to reports, it appears AT&T's 3G radio systems are power-constrained, and are not able to maintain all the connections. The incredible number of iPhone 3G devices on the network - especially in metropolitan and urban areas - is most certainly placing a heavy load on the radios. In addition, iPhone 3G devices that have not been updated to the v2.0.2 software are placing an even heavier burden on the radios from a power-consumption standpoint.

So, there's a power-management problem, as well as a capacity problem. When the network "noise" in the radio spectrum used gets to be higher, the towers have to increase power to try to overcome the noise. You can see how that doesn't work. Eventually the noise keeps climbing and the power consumption at the tower (and presumably on the iPhone as well) goes through the roof.

More towers would increase capacity, reduce power requirements and resulting noise, and generally improve coverage. But that's not something that can be changed overnight.

All of this helps explain why my ability to make calls, connect to the 3G data network and download at high speeds was much better where the network is only lightly used.

The Daily Tech site has a detailed report (and some intelligent reader comments) that describes the cell-site power issues, the problems related to the older iPhone 3G software, and other items. Go to the Daily Tech site to get all the details. Here is a portion of the information, including some text quoted from Roughly Drafted Magazine, whose author was able to get some new details from a source inside AT&T's wireless business describing the power issues and what the iPhone's v2.0.2 software update changes:

Basically the update "fixed power control on the mobile" according to the source. To understand what they're going to say next, you must first know a bit about AT&T's jargon for UMTS -- the technology it uses to deliver its 3G network. In the technology, phones are referred to as user equipment, "UE" for short. The base transceiver station towers are known as "Node B".

With this jargon in mind, the AT&T source explains:

"In UMTS power control is key to the mobile and network success. If the UE requires too much downlink power then the base station or Node B can run out of transmitter power and this is what was happening. As you get more UEs on the cell, the noise floor rises and the cell has to compensate by ramping up its power to the UEs. If the UE power control algorithm is faulty then they will demand more power from the cell than is necessary and with multiple users this can cause the cell transmitter to run out of power. The net result is that some UEs will drop their call. I have seen the dropped call graphs that correspond to the iPhone launch and when the 2.0.2 firmware was released. The increase in dropped calls, (were the result of) dropped calls due to a lack of downlink power."

In essence, the iPhone is asking for a stronger signal than it needs. In areas with lots of users, some or all of whose phones are doing this, calls start to get dropped and signal quality drops. This all follows with the conclusions the media had reached -- the problems were somehow correlated to user distribution and seemed puzzlingly to be both with AT&T's network, and with the hardware.

The source continues:

"The power control issue will also have an effect on the data throughput, because the higher the data rate the more power the Node B transmitter requires to transmit. If the UEs have poor power control and are taking more power than is necessary then it will sap the network’s ability to deliver high speed data. This is one of the reasons why AT&T has been sending text messages to users to persuade them to upgrade to the 2.0.2 software. In a mixed environment where users are running 2.0, 2.0.1, and 2.0.2, the power control problems of 2.0 and 2.0.1 will affect the 2.0.2 users. It is not the network that is fault but the interaction of the bad power control algorithm in 2.0 and 2.0.1 software and the network that is at fault. The sooner everybody is running 2.0.2 software the better things will be. Having seen the graphs the 2.0.2 software has already started to make difference."

Since transmitting lots of data takes lots of transmission power, and transmission power was unnecessarily being raised above that necessary for the use levels on phones, the network in areas of heavy use was unable to handle high speed data.

My first-generation Nikon D70, which I bought the day it was released to the market a few years back, died on me a few months ago. Without a card in it, it won't start, and when you insert a CF card in the slot, the green data-access indicator flashes on and off. If I hold down the Menu button, the menu flashes on and off along with the green LED.

As it turns out, this is a known problem with the original Nikon D70 cameras, and Nikon USA has a service bulletin out on the camera body. They'll repair it free of charge.

So, if you have the same problem, visit this service bulletin page, click on the D70, and you can access a PDF file that you'll need to print, fill out and send to Nikon along with your camera body. Be sure to take your camera strap off and remove the battery, and don't send any lenses or other accessories.

Mine's on it's way to Nikon now - they say the turnaround is five days (plus shipping time).

Well, this is a little embarrassing. Intergalactic malware has made it's way into the news. A computer virus on the International Space Station. No AV software on the laptops they use, nor (apparently) is there a process of security checks on personal computer equipment like USB thumb drives carried by astronauts being rocketed to the International Space Station.

Granted, the virus in question in this case is pretty innocuous, and apparently other viruses that have made it into space aboard computer gear in the past (it's really quite difficult to mention that in passing) have also been more of an inconvenience than a real security threat.

But imagine a virus that might make its way on-board and do more damage. Not good. It looks like it's time for some effective process and possibly some basic security technology - You know, just in case.

The author of that virus has something new to brag about, though. That's for sure.

Now and then I think back to an old song, a not-quite-as-old television commercial, and a little league baseball "career" that happened years before. In each of our lives there's that song, that toy, that event, or what have you - Something from our past that somehow pulls us back, and returns our minds directly into a piece of our past that has some real meaning.

For me, one of those timeless reminders is a song and a Pizza Hut commercial from the early 90's. I recall seeing the commercial on TV, and it's on the old VHS video tape of the first Teenage Mutant Ninja Turtles movie. The song is called "Right Field," and it was originally performed by Peter, Paul and Mary (here's an iTunes link for ya). I'm not sure who's singing in the Pizza Hut commercial, but the combination of the visuals and the music is priceless, and it just takes me back.

I think when I was much younger, I even looked a bit like that kid. Maybe a somewhat skinnier head, but close. Watching that commercial truly takes me back. I wasn't a great baseball player by any stretch of the imagination, but I truly enjoyed the game. I remember taking a couple fast pitches to the face, and standing in right (or left, or center) field, the ball high in the air and coming down at me. I was always at least a little amazed when it landed in my glove. I remember my best friends with me on the team and out on the field. The cottonwood fluff floating in the air, just like in the commercial. Lots of rubber bands, oil and a ball wrapped in a new glove, crammed under the truck tire overnight. And I remember, quite clearly, our dads (who were also our coaches) taking us to -- you guessed it -- the local Pizza Hut after games, where we pigged out (that's the term we used back then), belched a lot of soda bubbles, and generally had a great time. I remember playing Space Invaders and Asteroids and Missile Command on the table games there when they were brand new.

Years later as an adult, when the Pizza hut commercial was created I remember watching it with a couple of my foster sons. It was baseball season for them, and they loved it as much as I did. Of course, the fact that it was on the beginning of the Teenage Mutant Ninja Turtles video tape helped (since they loved that, too). I was helping coach by then. When the kids weren't around, I sometimes played the commercial over and over a few times. I know it sounds weird, but like I said - Each of us has those little things that truly take us back.

A lot of people don't realize the original song is one of many great songs by Peter, Paul and Mary. I have no idea who recorded the actual music used in the commercial spot. Many people also often don't realize there are additional verses. The final verse and chorus, with a minor modification, if what they used in the commercial. That's my favorite part, but the whole song is great and I think anyone who's a fan of the song would like to hear it or read the lyrics. Here's an iTunes link. The original lyrics appear below, and I've added a bonus YouTube link -- video of PP&M performing the original song.

Saturday summers, when I was a kid
We'd run to the schoolyard and here's what we did
We'd pick out the captains and we'd choose up the teams
It was always a measure of my self esteem
'Cuz the fastest, the strongest, played shortstop and first
The last ones they picked were the worst
I never needed to ask, it was sealed,
I just took up my place in right field.
Playing...

Right field, its easy, you know.
You can be awkward and you can be slow
That's why I'm here in right field
Just watching the dandelions grow

Playing right field can be lonely and dull
Little leagues never have lefties that pull
I'd dream of the day they'd hit one my way
They never did, but still I would pray
That I'd make a fantastic catch on the run
And not lose the ball in the sun
And then I'd awake from this long reverie
And pray that the ball never came out to me
Here in...

Right field, its easy, you know.
You can be awkward and you can be slow
That's why I'm here in right field
Just watching the dandelions grow

Off in the distance, the game's dragging on,
There's strikes on the batter, some runners are on.
I don't know the inning, I've forgotten the score.
The whole team is yelling and I don't know what for.
Then suddenly everyone's looking at me
My mind has been wandering; what could it be?
They point at the sky and I look up above
And a baseball falls into my glove!

Here in right field, its important you know.
You gotta know how to catch
You gotta know how to throw
That's why I'm here in right field
Just watching the dandelions grow!

A simpler time, not a worry in the world. Just a ball, a bat, a group of kids, a field and a few dandelions to distract some of us. We may never get back there in real life, but it's fun to revisit it from time to time in our minds.

I'm also reminded, strangely enough, of something that happened many years later. Several years ago I was in a conference room with my IT team, assembled as a panel to interview a candidate for a position on our IT help desk. We'd asked the common technical and background questions of the candidate, whose name was Aaron. We then threw a couple behavioral questions at him, including the classic, "Why are manhole covers round?" A semi-blank look came over Aaron's face, and after several moments he blurted out his answer: "Because Teenage Mutant Ninja Turtles like pizza???" I turned to the guy next to me and declared, "He's the guy." We hired him the next day. His other interview questions and excellent answers had a lot to do with that decision, but the pizza answer was really what made it stick for me. Anyone can answer technical questions. That answer was a classic. And for the record, he turned out to be a great hire, too.

Whether it's a song like "Right Field" or a movie ("Stand by Me" comes to mind) or something else, each of us has our memory triggers. I'm just glad YouTube has that old commercial online, so I don't have to buy a VHS player just to load up this old TMNT video tape that I still have on my shelf. I'm not even sure if it would play anymore, but one thing's for sure: I won't be getting rid of that old tape any time soon.

LinkedIn has started sending owners of certain LinkedIn Groups email letting them know that on Friday they'll be enabling a new discussions capability for group managers and members. A friend received the information for his LinkedIn group today, but I have not yet received it for the one I co-manage, PDX Tech. So, it's not clear whether this is rolling out to all groups or just some.

The addition of this new Groups functionality is a great move. To date, people who manage LinkedIn groups have had very limited options in terms of how to enable networking and communication among their groups. One can manually export a delimited-text file in a few formats to let you send emails, but outside of that the group interaction model has been short-featured, and required use of outside services - a sloppy model at best.

In addition to the group discussions, they plan to release an enhanced, searchable membership roster capability. Earlier this summer they introduced a searchable Groups directory. Positive changes appear to be happening.

Below are the details from the LinkedIn email.

Dear #####,

First, thank you for managing your group on LinkedIn. We sincerely appreciate the time and effort you devote to your members, and we know they value it. Together you have made Groups one of the top features on LinkedIn.

This Friday, we will be adding several much-requested features to your group:

• Discussion forums: Simple discussion spaces for you and your members. (You can turn discussions off in your management control panel if you like.)
• Enhanced roster: Searchable list of group members.
• Digest emails: Daily or weekly digests of new discussion topics which your members may choose to receive. (We will be turning digests on for all current group members soon, and prompting them to set to their own preference.)
• Group home page: A private space for your members on LinkedIn.

We're confident that these new features will spur communication, promote collaboration, and make your group more valuable to you and your members. We hope you can come by LinkedIn on Friday morning to check out the new functionality and get a group discussion going by posting a welcome message.

Sincerely,
The LinkedIn Groups Team

A couple of small, independent evaluations of the iPhone 3G's performance, which has been much maligned by many of it's customers (including me from time to time), have been published in the past day or so. The results are interesting to consider, especially side-by-side.

In the first test, Swedish tech site GP took their iPhone 3G to a super-fancy antenna test chamber at a company called Bluetest, where they ran the iPhone through the highly technical paces along with a few other 3G phones for comparison purposes. Results are available on the GP site.

In the second test, Wired asked readers to participate in testing from the field, where they gathered and submitted speed and other connectivity data with their own phones. Wired then analyzed, mapped and posted the results as well as the test data in complete raw format at their site.

In the end, what did the tests yield? Well, you should read them for yourself and draw your own conclusions, of course. But in a nutshell, here's my take on what they found:

• GP's antenna test found that the iPhone 3G's antenna performs as well as any of the other 3G phones tested.
• The Wired real-world network test found that the networks are often woefully underperforming, and that while speeds are typically faster than EDGE, the ability to connect to a 3G tower might be problematic at best.

So, does this mean Apple-provided software fixes may not be able to solve the iPhone's 3G woes? It seems that in the case of network performance where the number of "bars" showing on 3G is at the bottom of the scale yet a EDGE network has a strong signal, trading off could be done better by the phone. But what really needs to happen to solve the big-picture problem is better 3G coverage. My experience in several cities has been that 3G coverage is poor in many cases, and inconsistent at best. In fact, if the AT&T EDGE/2.5G network was not available as a fall-back (or maybe "call-back" is a better term, given the dropped call rate), AT&T would never be able to sell their service. The effective 3G network coverage just isn't good enough to stand on its own. And poor coverage combined with all those handoffs and network drops just mean more and more battery power being applied by the device to keep re-establishing it's 3G connectivity.

However, any software fixes for lockups, freezing and app crashes will require Apple taking action. One thing I've wondered lately: Are device/software hangs and crashes causing or somehow related to network connectivity issues? Could one be causing the other, at least part of the time? I have noticed locking/hanging in several apps while the iPhone tries to connect to the AT&T network (as evidenced by the simultaneous flurry of AT&T radio-speaker-dance noise that we've all become familiar with over the past several years).

I like to listen to my Pandora "stations" in the background while working on my laptop. I get frustrated when I accidentally close the web browser (often its in a hidden tab) or, even worse, click on a link soewhere and Safari, in all it's awesomeness and wisdomness, re-uses the window and kills the audio feed.

In hopes of finding a better way, I started searching for a Pandora widget for the Mac Dashboard (the layover-page that you can put any of a number of downloadable mini-apps on). Unfortunately, I didn't find anything. (Update - turns out there is a widget out there, but it's a memory hog and apparently has a few issues). So, rather than looking for someone else to do the work for me, I started to actually think about a solution I could build on my own.

After about 10 minutes, I remembered the nifty capability in Safari to define a "snipped" portion of a web page and make it a Widget on the OSX Dashboard. You use the little scissors icon in Safari to accomplish this. I started thinking about the Dashboard and how it works, and wondered if there was any way to have Pandora play in the background using a system (the Dashboard, that is) that appears to reload each app every time I launch it.

What the heck, worth a shot, right? Well, I found I could create a web-clip of Pandora's music player that would play my music. No big surprise there. Click on the image to see the widget full-size.

But when I exited the dashboard to go do some actual work, the music would quit.

Bummer.

I got curious though. Maybe someone had thought about the fact that web pages constantly change and play music and whatever else. I did the obvious: I clicked on the little (i) button in the lower right corner of the widget and it took me to the page where I can choose to make the widget look like it's torn from a piece of paper, or whatever. And, lo and behold, right there in the lower left, is a box that makes it appear you can uncheck it and make the audio play in the background, even when dashboard is not active. I've highlighted that box below.

Would it work? I unchecked the box, exited Dashboard, and the music kept on playing in the background. Problem solved! It turns out the default setting is to play web page audio only when Dashboard is active, so you have to toggle the setting to get what you want.

Any other ways to do this? My method works great, but I wonder if someone else came up with a different solution?