“Give me fuel, give me fire…”
Robert Scoble turned some heads and offended some technology “sensibilities” this weekend with a few posts on his weblog, including this one, which apparently ticked off more than just a few people because – among other things – Scoble used the terms “open source” and “Microsoft” and “leader” in the same breath.
I’ll admit, when I read the entry (and a couple others he wrote that day), the first thing that went through my mind was “Now that’s a real can of worms.” In fact, about the time I finished reading the article, I saw Robert pop up on my screen via IM toast. So, I clicked and mentioned what I was thinking:
Greg Hughes cans o worms ;)
Robert Scoble You think?
Robert Scoble Might as well get them out in the open.
Greg Hughes yeah but its a good thing
All day Sunday (and no doubt since then as well) people complained about what Scoble wrote. There are also a few lonely souls that have something positive to say. Robert, true to form, has linked to his detractors on his blog. As far as I’m concerned, everyone’s at least a little bit right. But, even more important than who’s right and who’s wrong is the fact that what Scoble did here should make people stand up and look around. Not just at what he’s saying, but also about how and where he’s saying it, and to whom it’s addressed.
And if something comes of it, well look out – Because nothing breeds adoption like success.
It’s important enough to pay attention to, so I am going to ramble on here stream-of-consciousness style about what Robert wrote. You’ll have to go to his web site to read the original entries…
Scoble: Dear Bill Gates: can we create an interesting music player?
This blog entry – “Another letter to Bill Gates” – suggested that Microsoft should open-source the development of a new Windows Media hardware device, to be designed and built by a community in order to go to market before back-to-school next year. It would compete with the iPod. It’s a damn interesting idea. It has merit, whether or not its realistic. I’d like to see what he’s suggesting become a real product, one way or another.
But you know, it doesn’t need to be realistic. Think about it – The fact that someone can work for that company, write an open letter to one of its leaders on a public web site, and apparently not fear repercussions (or maybe he does but writes what’s on his mind anyhow) is definitely worth noting. This isn’t same-old-same-old. It’s not what we’ve seen elsewhere. It’s – get this – innovative and new.
That blog entry irked many, in part because Robert suggested that Microsoft succeeds as a leader in the open source realm. I think he was referring to Channel 9, where he works – It’s a Microsoft web site community (and a very successful one at that). That community sort of embraces the open source marketing concept and does, in fact, succeed at what it sets out to do.
The thing that bothered me the most about Robert’s weblog entry wasn’t the product/community design/develop/market idea, or the fact that Robert associated Microsoft with the open source “movement,” a comparison that many people would (and did) freak out over in disagreement. No problems there – That’s healthy. It started a powerful conversation. That’s why it’s a good thing. It’s marketing, and its working. It’s not really about being right or wrong, nearly as much as it is about just being there.
Honestly, what bothered me the most about what Robert wrote was this one line:
“Start a weblog. NOW. Get the person who runs the team to start a blog. NOW. Or fire him/her. I'm serious.”
Ouch. I have no problem with starting a blog to fire up a project and make it as open as possible, if that’s the goal. But I was more than a little surprised to see Robert advocate even the idea of firing someone because they won’t write a weblog. That’s a thin line over which I am not so sure Microsoft should tread. Fire them? Weblogs are one tool among many to market and communicate products. I know we’re all big into the whole blog-as-marketing-tool thing, but firing someone because they won’t blog – I don’t think so. It would be better not to hire someone into the project position in the first place than to fire someone for not blogging. I hope the Kool-Aid’s not getting too strong, man. 
Were you really that serious, Robert?
Scoble Again: Linux user advocates switching from Windows
In another entry, Scoble essentially scolded a *nix sys admin who wrote another “open letter” – this one apparently addressed to the whole world – for his suggestion that people should move now from Windows to Linux. It’s not an innovative idea, this whole “switch” thing – I think it’s been done before.
This article and resultant responses of the community were a little harder to swallow - on all sides of the argument. It did make me stop and think though – quite a bit. I considered putting my thoughts over in Scoble’s weblog comments, but instead I’ll just put them here. You should go read the original entry on Scoble’s weblog first, or this response won’t make too much sense:
It's clear the author of the "open letter" spends his time using Linux. Five hours to clean a Windows system simply means he was not familiar – and he alludes to that in his letter. It takes Robert an hour or so to do the same thing because he's done it before. Apples and oranges here.
Hard to prevent spyware? Maybe, maybe not. Want to know where to spend your family security time and money? How about education? For example: http://alwaysuseprotection.com/Book/intro/toc.htm
About Windows Apps - There *are* alternatives to MS Office, Photoshop, Illustrator, et al. Ink? Yeah, well honestly I use two Tablet PCs and Ink is the last thing I'd hold over Linux's head at this point. Or just run the MS apps (some of them anyhow) on Linux with WINE. I don't do that (I like Windows myself, and I use a number of programs that won’t cooperate with Wine), but others do.
About problems running as admin - While it's a perfectly valid point to say that not running as admin would solve many problems, it will *not* solve all of them. However, Microsoft would do well to introduce a paradigm-shift level of change in this regard, and force the user context as restricted as possible, with some usable, easy-to-understand tools that would allow the user to specify elevated privileges for certain tasks, like installing software for example. Not some add-on stuff - it needs to be built in and intuitive. I like power-toys as much as the next guy, but this is important - BUILD IT IN and make it work the way it should. And build these changes and tools not only into future versions of the OS, but also as installable patches to ALL the past versions (the 32-bit ones, anyhow). Seriously. It's worth the investment.
Linux is not a threat in the bad sense of the word - rather it's a healthy marketplace competitor. Competition makes for healthy companies/teams. The fact is, Linux would not be what it is today if Microsoft was not part of the landscape; neither would Microsoft be what it is today without Linux in the world. Same goes for Apple and a bunch of others. The loss of any of thee players would be bad for all the others, plain and simple.
Complaining for the purpose of getting people to change their personal behavior more often than not just doesn't work. But complaining to get companies to change their products - now that's another story. But be ready to support and defend your argument, and think through the gaps before you start.
The unfortunate thing about many people today is that rather than voicing reasonable complaints and making rational, well-formed suggestions to solve problems, they instead take the route of whining loudly and then looking around to see if anyone is talking about their whining. “Did you hear what so-and-so said???”
A blog doesn't *make* a person a Voice - it just *gives* them one. There are plenty of bloggers who have blown that opportunity. Truth be told, I'm getting pretty tired of the whiny people. Maybe RSS 2.1 needs a whiner filter field or something. Umm, no pun intended - Sorry, Dave.
And as far as relative costs of Linux vs. Windows, if my company had a dime for every time I had to listen to someone pitch a half-baked argument advocating switching from Windows, or to Linux, or whatever - Well let's just say they'd owe me a great big honkin' bonus check. It’s not all about the cost of the OS itself. There are many other factors to consider. I am pretty darn happy with the computer systems we have now. I can fix spyware problems and secure computers - but I can't make an operating system more friendly, usable by non-geeks, or centrally manageable.
I'm a huge fan on the secure-by-default methodology that Linux and OS-X leverage - but it should never replace a good, solid security config, check and review. Assume nothing, check everything. Of course, I can’t very well expect my mom to secure her own computer, and she’s seriously asked for a gift of one year worth of tech support for Christmas. I told her she has to cover the travel – she lives more than 1300 miles away.
And before anyone starts the "but Linux is so much better now than it used to be" thing, just save the speech til it's ready. I use Linux here and there, I stay familiar with it and how its progressed, and while I like it a lot it's not ready for what I need from a desktop operating system to use in business today. Servers yes, desktops no. And that's okay. I don't need better, I need done. I know some will argue it is done – I just don’t agree there, and the definition of “done” will vary from person to person, depending on their specifc needs.
For some, Linux is better. For others, it’s not. That won’t be changing anytime soon.
Ultimately, computer arguments have fallen victim to the same problem that plagues every other form of discussion in today's world: People assume it has to be all one way or all another. It's not a black-and-white world we live in, though. Believe it or not, Linux, Apple and Windows can all co-exist peacefully, and will continue to make each other better over time as a result.
Ahh the continued one-sided mantra rants of a clueless generation...
Meanwhile, I’m willing to push Microsoft to continue to improve their products – which is something they need to do. I’ll continue to use Linux in those places where it works best for me – typically in security applications and certain server environments. On the desktop and on most servers it’s Windows, centrally managed and patched automatically and reliably. Our users know what they’re using. And spyware? Well, it’s really not that hard a problem to solve for me. Once you know how, anyway.
But Microsoft truly needs to do something about it, and needs to do so now.
Clearly, something about this works. Look, I wrote all about what I think. Others have done the same. Something’s happening here.
Somebody look what’s goin’ down…