Well, I think I like it. I started doing something new this week, and it's been a fun and interesting process for me. Exercises the mind and I'm refreshing old skills. I have started writing for the Lockergnome Tech Specialist newsletter, which goes out to like 140,000 people or something like that several times a week. I started on Monday and have had something to say each day - I hope I can keep up the thought process and not get a brain block too early in the process. :)

Without going into any real detail quite yet, I decided to agree to try helping with a very cool project that I first started watching back around 1996 when it was brand new. People who know me will tell you I'm one for the gab (that's my wordy way of saying I talk a lot), so this should be an interesting adventure, since it will take advantage of that talent/curse. It's kinda exciting, and I'll be interested to see how it goes. It's something I'd be proud to be a part of if it works out, and it promises to be fun, too.

Funny how old stuff - things from years ago - can swing back around and catch up with you when you least expect it. For example, recently I've been chatting quite a bit with an old friend from where I used to live in New Mexico, which has been a lot of fun. Life has changed quite a bit since then, but it's good to know that for the most part, people have not. Well, some have - drastically. But it is good to see a few truly quality people who have remained positive and good to others.

It's nice to have things from the past be positive when they come back around. I know people who feel like they have to hide from their pasts. That's no fun. I'm grateful I don't have to do that.

I’ve found over the past couple of years that more and more people from random places and through random contacts call on me to help them determine what they can do to solve some kind of IT problem. Case in point: Junk email. Spam. UCE. Whatever you want to call it, I don’t care – It sucks.

I always knew spam was a problem for me personally, and that it affected others around me. What I never fully realized is just how big an impact it had. I used to have to wade through hundreds of real, legitimate emails sent to me each day, combined with another 150-plus spam emails. That’s per day. It made for a stressful process of information management and communicating at work. As the days and months went by, the mess got bigger. And as many IT and HR managers know, some of the more colorful email that comes in through company email servers is more than just annoying. About a year ago, I was presenting a new web-based interface to our email system to all of our company’s employees. So, I fire it up, open my email there on the big screen in front of the whole company, and sure enough, there on the screen: “Mega Porn Superstore!” Thank goodness it didn’t have pictures. That would have been bad. I mean worse.

Like it or not, it can be a real liability in this day and age for companies that know there’s a problem with certain kinds of junk email if they don’t do anything to make it stop for their employees. Professional spammers have so many means by which they acquire and create email addresses for their mailing lists, it’s almost impossible these days to actually use your email address and not receive junk mail.

So, being the “IT-visionary” that I am (read: the guy who people expect to magically solve all their problems), and since I obviously stood to benefit personally, I of course assigned one of my already-overworked IT crew to do yet more work, searching with me for the killer anti-spam solution for our business. There are a whole slew of options out there, and a number of them are worth looking at. It’s worth noting that I was very picky about what I wanted, and the resulting set of requirements for a solution was equally demanding: Stop all spam. Don’t block any email that’s not spam. Give me company-wide administrative control over what the anti-spam system does, but at the same time give end users the same level of control over their individual mail accounts. Oh, and it had to be a server solution – no client side software allowed. The last thing we needed/wanted was yet another software program we couldn’t manage easily. The solution needed to actually solve the problem, in other words. Clean up the junk mail, and don’t make more work for the IT support people.

Now, if you take a good look at what’s available out there and then apply our business requirements, you end up with a list that’s substantially shorter than when you started. After all, there are tons of client-side products of varying quality and reliability that claim to stop spam email, and there are also a number of server-based options that provide centralized spam control. But we found that many of them just don’t do a very good job. In the process of researching options, we found several products that claim “better than 75% spam reduction,” and not surprisingly they manage to deliver on that figure. But that was not close to good enough for us. We needed closer to 99% reduction, and we needed the same level or better of accuracy, it had to be easy to use, manageable and personalized for individual employees. What we needed to find was a company that placed the same performance and feature demands on it’s solution as we did

Believe it or not, we actually found what we were looking for. From the back alleys of the anti-spam software world comes MailFrontier’s Anti-Spam Gateway. The company also produces software that runs on the desktop and integrates with your mail program. But their server-based solution, which acts as a high-capacity SMTP email gateway and spam catcher, simply rules. Since putting this product in place, we have achieved nearly 100% accuracy on junk email blocking, and for the email that counts the most – mail from our customers and partners, for example – we can guarantee truly 100% delivery. And I mean blocking – unless an end user wants to see the junk mail, the ASG server prevents it from ever showing up, and can send a report as often as the user likes listing the email that has been blocked. All this from one product, centrally managed, and at a very reasonable cost. Our employees are ecstatic about the results, and they are some pretty demanding people, let me tell you. Hey, not bad.

For my part, I can say that my stress level has definitely dropped with regard to email issues. Stress level? What? Let me explain. I get a lot of email, and so do others. And a lot of it is unsolicited junk mail. Over the past couple of months, 298,915 Internet emails have arrived at our company’s mail server. All of these emails are now checked first by our anti-spam gateway server. Of those emails, 237,176 were junk. That’s nearly 80% of the total inbound email! And sure enough, studies show that more than 75% of the email on the internet is spam.

So, that’s all well and good for big companies like ours, but for those who don’t run their own mail server, it doesn’t help much. Many companies have their own domain names, but someone else actually runs their email system for them. It’s just more cost effective, or it’s simply easier that way. For those of you who fit into that category, you might take a look at SpamSoap. I recommended them to a friend recently, and he’s been very happy, achieving some pretty terrific results: “It actually worked so well in the first few hours that I thought my mail was broken,” he said. “Then, a legitimate email showed up. Boom. Very nice.”

For those of you who have no option but to use a client-based spam killer, there are so many options it’s scary. Working similarly to the server-based solution we found, MailFrontier Matador is an option worth trying. It’s not free, but it’s relatively inexpensive and they have a trial version so you can check it out before you buy. You might also look at Outlook 2003 when it hits the street, as it does a somewhat decent job of junk mail filtering (better than Outlook XP did, anyhow). And there’s tons of other options available that are way too numerous to list here, so here’s a link to get you started.

Well its been while since I last updated. It figures that the times when you're busiest are the times you have the most to write, but because you're so damn busy, you don't have time to write... Lots of Microsoft related stuff to share, plus some other things.

So, here I am on Saturday morning, still at work, got about an hour or maybe a little more of sleep on a couch in someone's office. It's been along time since I've pulled one of these all-nighters, and I won't be doing so on purpose again any time soon. We did a (resoundingly) successful upgrade of our Windows 2000 domain controllers here to Windows Server 2003 last night. It was great and went much faster and smoother than we thought. Unfortunalely, though, there's always one thing that doesn't quite work as you'd hope, and this time was no exception. Perhaps a bit surprisingly to some, the problem had absolutely nothing to do with Windows 2003, but instead with a third-party vendor's hardware and software, and a truly crappy support technician who works for that th-rd-party vendor on the other end of the line. End result? Three people with little to no sleep and that always-wonderful post-adreneline crash. :) But hey - it's all good now (very good), and that's what counts.

I will be participating in the keynote address as a speaker at four of the Microsoft Office 2003 System launch events later this month and in early November. I will be on the stage in Portland, Boise, Spokane and Albuquerque along with the keynote speakers, talking about our company's early adoption and deployment of Office 2003, SharePoint Portal Server, SharePoint Team Services, Live Communication Server, Exchange 2003, and other various and sundry things. It should be a lot of fun and it looks to be a worthwhile event for anyone who has an interest. Sign up soon though, it's getting tight in some venues. I know Seattle has gone to waiting-list only and Portland is getting close to capacity.

I have a new program on my "Way Cool" list: Microsoft OneNote. Wow, who'da thunk such a simple concept could work this well and be this useful? If you are someone who carries a notebook around and takes notes a lot, or if you're like me and you hate actually getting organized, but still wish you had a place to store stuff and organize it so you can refer to it later, you have to check this out. Plus it integrates with the Office System stuff I mentioned above. I love this thing. Oh yeah - if you happen to have a tablet PC, all the more reason to check this out. Ink baby! But it's great on any computer, for sure.

I'm thinking I will need to seriously check out Windows Media Center 2004, which was recently launched. I am planning to get a projector for my home to replace my big screen TV, which is nearly 7 years old now (still a great TV but hey, it's time). I have this huge room where I can project a 10-foot picture and set up the surround system. Looking at this nifty version of Windows, I am thinking seriously that it might be worth trying. Support for hi-def and combining DVR and many other capabilities is definitiely way cool.

You may or may not know about one of my favorite daily arrivals in my email inbox: the Lockergnome newsletters. Chris Pirillo started these things up several years ago. Back when he was first starting out he and I used to email ideas back and forth now and then. He's a driven guy, and has done some amazing things with his franchise. Over time, Lockergnome added more newletters, and now has several to choose from. My personal favorites are the tech Specialist and Windows Daily, but there are others for Linux fans and other areas of interest. The other day Chris announced that the primary author of the Tech Specialist newsletter is moving on to other things. I hope it will continue to thrive - it's a great source of information and ideas.

That's it for now, plenty more to write about, but I will save it for later.

- g

In perfect style, Microsoft released their Office Online web site, intended in part to let you learn more about Office 2003, which is about to be released.

So, I saw a section on the front page called "In the Spotlight: Infopath" and a link called "Designing Forms." "Cool," I thought - "I can learn something useful." So I click the link... and I get:

Buy Office 2003

You have arrived at this page because you selected an item that is available only if you have a Microsoft Office 2003 Edition product installed. Any Office user can still access most of the content on Microsoft Office Online, including content that you are used to working with on our former site, Microsoft Office Tools on the Web. But to view some of the new content on Office Online, you must have an Office 2003 Edition product installed on your computer.

To read and work with this premium new content - including all training courses and some templates, clip art, and more - you just need to upgrade to an Office 2003 edition product. All of the premium content is indicated by the symbol.

Of course, that symbol wasn't there, and while I do have Office 2003 installed at work all over the place, I don't yet have it at home. To learn about Office 2003 and decide if I want to use it, one has to first install Office 2003.... Hmmm...

I don't know what I was expecting.

- g

Speaking of Google, which is of course the best thing on the Internet since sliced bread, check out this Google search page. Cool huh?

I figured I would start some useful Googling today and see if I could find any sign of any of the foster kids that lived with me over the years, just to see what they may be up to these days. I've been curious and had some extra time this afternoon, so I figured I'd give it a shot. Oh and by the way if you have not yet seen googlism, check it out.

Sure enough, the one kid I thought I might find (well, not a kid anymore...) was notably mentioned many times in newspapers and athletic department results for his rodeo championships. Wow. This was a kid who, with his brother, was literally left at someone's house by a parent with a promise to pick them up that evening, and then no-show. Two weeks later they came to live with me for quite a while, til suddenly the other parent was found in a different state and was able to take them in. Now there he is, successful, in college, and apparently still a never-give-up kind of guy: He broke his neck/back on a bareback ride and kept competing in the state finals, then on to college. Newspapers wrote about it. Yep, that's him, and I am sure he did it all with a smile on his face. Literally. Just the kind of person he is.

It's good to see one of those kids following his dreams, being successful. I hope he kept playing baseball, too. But horses - that was the thing. Good for him. :)

- g

News.com has made some changes to the way they are doing things to go along with their "birthday."

Of interest: "... The one big feature we are debuting is "Get Up to Speed," which helps you, well, get up to speed on--and make sense of--the six technologies and trends we believe are getting the most notice in the tech world: Enterprise Security, Open Source, Utility Computing, Voice over IP, Web Services and Wi-Fi ..."

Well, at least on the web services and security subjects, they'll have my attention for at least a while longer. Cool.

- g

So I have been thinking about what I should do during my vacation time that I need to take between now and the end of the year (the ol' use-it-or-lose-it thing), and I keep thinking back to what seems to happen every time I take a vacation: I invariably get really tired after a couple of day, sleep way more than usual for a few days more, and then have maybe a day or two feeling like I might actually be able to get to a point where I could feel clear-headed and rejuvenated, if only I could start my vacation the next day.

And if you add any kind of travel to the mix, it just extends the initial critical recovery time.

Which leads me to realize that in order to have a worthwhile vacation, I need to schedule it like this:

a) Four days off work, but not yet going anywhere. This will allow me to catch up on laundry, think of what I need to go wherever I am going (remember, my brain is not working well at this point), actually find the things I need, pack, and clean the house so it's at least presentable when I get back (nothing quite as bad as coming back from vacation to a mess stress). Plus one day at work to deal with whatever they forgot to throw at me and which has now become an emergency.[elapsed = 5 days]

b) One extra day to rest before I have to go anywhere. Those first five days nearly killed me. [elapsed = 6 days]

c) One more day to do all the last-minute things I forgot about in the first four days but remember now because of the time I took on day five. [elapsed = 7 days]

(there goes 40 hours...)

d) One day to travel to wherever I am going. [elapsed = 8 days]

e) Three days to mostly sleep and do some vacation-like things but without enough energy, and I won't remember them very clearly anyhow, so this should be the time for all those shops and crap that people seem to like. [elapsed = 11 days]

f) Now vacation starts. Seven days to see the sites, relax and have some fun [elapsed = 18 days]

(Uh oh we hit 80 hours of vacation in there somewhere)

g) One day to travel back home. Invariably at this point I come down with a sore throat and sinus infection. [elapsed = 19 days]

h) Sleep for 24 hours [elapsed = 20 days]

i) I now require one week to unplug the phone, turn off the computer, and do nothing but home projects. This is what finally clears my mind and makes me ready to go back. [elapsed = 27 days]

So, looks like 4 weeks should do it. I'll need the extra day to find my office anyhow, if I am gone that long. Of course, that's 4 weeks in a row. And 160 hours of vacation time (which, conveniently, is slightly more than I have to burn between now and the end of the year).

Hey, no problem, right? I am sure my projects will just lead themselves and everything will magically work out in the end.

Later, I'll explore the possibilities of spreading that time out, and look at the implications of that plan.

- g

So, I get a call from someone at work late in the afternoon, turns out they need me to work all night. For real. This is starting to turn into an Office-Space moment, I think... "Uh, yeaahhhh... so, we're gonna need you to work this weekend... uh, yeah...."

Ugh.

It's an important thing they need me for, but man oh man, I am so ready to say "I told ya so" on this one. Could have been prevented. But since everyone is big time stressed and it would do no good to say that, I am keeping my mouth shut. In this particular case it's better that way.

I woke up this morning feeling pretty good, and by 10:00 this morning I was wiped out. It's been a really long week, and it's only Tuesday. Wow. Not sure I wqill make it through the end of the week at this rate. especially since today and tomorrow are realy one big work day.

I gave a presentation today at work. It sucked. Definitely not my day. It's so extremely unusual for me to have a bad day presenting - and everyone walked out of there confused. Not good. Now I will have to go back and recommunicate all this information, which takes up even more of their time and mine. Ugh again.

Oh well. Tomorrow may be better.

- g

Of course, I forgot them. Even after typing myself a reminder. Sheez...

I'm finding very quickly that I sleep much better when it's raining outside. Must be the background noise or something. I only woke up once last night, and I actually feel fairly well rested right now, which is a nice change. I might even remember my glasses when I walk out the door today.

- g

So I wrote a long entry and decided it was too much to make public. Hmmm... Well, I guess that’s just the way it goes. :)

I got to thinking about heroes today. Someone recently told me that I am their hero (or one of them or something like that), and that got me thinking. First of all, me - anyone's hero? Come on, that's like, well, wrong. Or something. How can I be someone's hero? I'm not exactly the poster child of how to live a life.

So then I started thinking about who my heroes in life have been. Not the astronauts or movie stars or musicians that no one ever meets. I mean more like people who I knew that were really heroes to me. I realize its a pretty short list. There's Jack Gehre, my high school geometry teacher, who not only made math fun but who also took me in as a foster kid for a while when I was at my lowest. My best friend's parents for the same reason. My mom, for making it through the crap she went through and for making a better life for herself despite the odds. My fifth grade teacher, because she had a really cool dog and because she really, really cared.

And then there's my eighth grade English teacher, who everyone thought was a senile old lady. I remember Ray Pacheco threw a big spit wad the size of a baseball that splattered on the blackboard like a foot from her head while she was writing an assignment, and barely glanced at it and just kept right on talking and writing while that thing oozed down the board. When I went back to visit her before I graduated from high school. she told me all the stories that we thought she never noticed in the first place, let alone remembered. And man, she was far from senile. She was smarter than any of us.

My 9th grade English teacher - He was tough and cared a lot, and man could he teach like it mattered. And Mr. Cotter, my 8th and 9th grade science teacher, who made fun of me (in a nice enough way) every day in the hallway and let me make fun of him right back, always with a big grin on his face. He was so funny and always watched out for the kids who needed it. He died a few years ago of a heart attack. I wish I could tell him thank you. But from that smile I think he knew. You could tell it, he knew.

I dropped by the Gehre's house, my one-time foster home for a short while, once a couple of years ago when I was back in my home town, because I wanted to see them and especially to tell them thank you. No one was home. Weird thing is, for some reason, I was uncomfortable going there. Why is that? Why was it so strange for me to go back and tell them thank you? I felt kind of like maybe my going back would be an inconvenience to them, I think. Why have I not tried since? I hope I haven't missed my chance, like I did with Mr. Cotter.

Heroes are important. I bet those people don't know they are my heroes. I bet they'd be surprised. Maybe even a little uncomfortable with it. Maybe I can learn something from that, too.

- g

I'm sitting here chatting on MSN messenger (hey, they have really improved that program...) with an old friend that I had not talked to in awhile, and my friggin dog FARTS. And it's a NASTY one... Now, there's two things about this that really stand out to me:

First of all, the last time this old friend and I chattend on MSN-IM, the dog was farting up a stinky storm, too. And I mean STINK. Tim (the old friend on chat) pointed that out to me. Funny what people remember about the last time you communicated with them, isn't it? :)

Greg H says: MAN
Greg H says: my dog farted
Greg H says: AHHHHHHHHHHH
Figgy* says: Again??
Figgy* says: lol
Figgy* says: I remember you complaining about that last time we talked
Greg H says: HOLY CRAP
Greg H says: <COUGH COUIGH>
Figgy* says: Keep an oxygen tank near the computer
Greg H says: heh
Greg H says: yeah
Figgy* says: then get all "high" off of it too
Greg H says: high off oxygen
Greg H says: LOL
Figgy* says: lol
Greg H says: yeahhhhh
Figgy* says: Yeah, pure oxygen is messy
Figgy* says: Ok, time to read your journal
Greg H says: ok - I am writing about dog farts now LOL
Figgy* says: lol

Okay, so the second thing is that my dog is plotting against me. He knows well and good exactly what he is doing. How, you ask, can I tell? Simple: Every time this dog farts, he's lying there on the floor, or on the bed, or whatever... He lets one loose, immediately gets up and moves away or out of the room with that look on his face. You know - the one that says "please don’t kill me."

Here's what I want to know: If he KNOWS it's going to make me unhappy (because these are not your average run-of-the-mill farts), why can't he get up and move BEFORE he lets one loose? Leave the room and go fart somewhere else???

There's only one answer: It's on purpose. No doubt.

- g

This is where I get to write about myself in the third person. Hey, let's talk about me like I'm not here, m'kay?

Greg Hughes is a high-tech executive working in the Security and Information Technologies field. He lives outside of Portland, Oregon in the United States. Greg grew up in Los Alamos, New Mexico. He does not glow in the dark. Well, not anymore, at least.

39 40 years old and losing his hair, Greg's spent most of his life completely stressing himself out, but enjoying pretty much all of it. After working seven years in photojournalism, he shifted gears and became a police officer. After another seven or so years (itchy eh?) of being paid very little to take big risks and deal with mean people and bad-smelling drunks, he remembered his years of programming classes back in high school and made the bold move to become a professional computer geek. He now makes something like three times the money with one third the risk - not such a bad deal, he says.

But, without a regular dose of risk there comes a desire to continue to walk out there on the edge, so now he also blows things up as a hobby. Not bad, he says, when you get to have your fun and someone else pays thousands of dollars to buy the materials. "Win-win," some would call it.

These day's he's involved in some stuff he can't talk much about, but it is security related and it's quite enjoyable. No surprises there. Greg's recent day job as the Chief Security Executive and VP of Security and IT at the world's leading online banking company allowed him to combine the geekiness of managing and building complex and important technology with the law-enforcement-edness of forensics and investigation, and his personal weblog (you're reading it) combines security and technology with the art of journalism in its own conversaitonal way. You could say it's the perfect way for him to culminate his interests and communicate them with so many others on whatever terms seem to work at the time.

People who know him wonder how he has managed to pack so many experiences into his life. They also wonder if he ever stops to oh, say, sleep. When it comes down to it, Greg is one of those guys who doesn't want to miss out on all those things that most people dream of. Whether it's helping catch cyber-criminals, skydiving, blowing things up, climbing mountains, catching bad guys, riding motorcycles, hauling up and down the river in a boat or being the halftime highlight on Sports Center because some lanky basketball player crushed him while he was shooting pictures on the court, there's a decent chance he's done it - because hey, it's all about the experience.

Greg Hughes is a single, available, kind and fairly decent human being. He's convinced his future wife will magically show up on his front doorstep any day now. He has been a foster parent for 14 at-risk and special-needs kids, as well as a cop, photographer, geek, student, movie theater projectionist, paperboy, bakery cleaner, camera salesman, volunteer, bionic man, pyrotechnician, friend, and a whole slew of other random things.

It should be noted that he is not the same Greg Hughes who works for another security company called Symantec. So if you're looking for that Greg Hughes, please try looking at symantec.com.

Want/need to reach Greg? Here you go:

• phone: 503-766-2258 (or use the interface below to call me)

• email: greg@greghughes.net
• follow me on twitter: http://twitter.com/greghughes
• linked in: web profile
• facebook: web link
• msn-im: greg@greghughes.net

Or, if I am online now on msn-im, you can chat with me here:

If you want to keep track of whatever random stuff Greg writes on his weblog, here are a couple ways you can do just that:

• If you use MSN Messenger, sign up for .NET alerts, which can be delivered to your Messenger program and/or mobile device. Click this button to start:
• Use an RSS aggregator program like FeedDemon (or any feed-reader you like) to subscribe to Greg's  feed (click the little button for the feed).
• Visit this web site by typing www.greghughes.net in your web browser's address bar. Visit often!