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greg hughes - dot net

Security, IT and anything else that matters... to me, that is



Reset a Blackberry to factory defaults
Thursday, June 28, 2007 7:43:08 AM (Pacific Daylight Time, UTC-07:00) ( Mobile | Tech )

I recently ran up against a self-induced application disaster on my Blackberry 8800 (that's what I get for messing with stuff I know will probably break), so I needed to do a clean reset of the device to it's factory defaults and then start over again from scratch. I'm not too keen on the idea of reloading the OS if I don't have to (with over the air configuration I have not used a USB cord on my blackberry except for once since I got it), so I started poking around trying to find the on-board reset capability (they call it "wipe" the handheld device). Nothing like trying to find a command deep in the bowels of a multi-layered system. But, this is one that people should not find it easy to accidentally choose...

So, since I finally found it, note to self for the next time I need it:

Blackberry "Wipe-Handheld" command list (at least for my 8800 - same or similar for other models)

  • Options menu 
  • Security Options
  • General Settings
  • Menu
  • Wipe handheld
  • Enter password ("Blackberry" or your business-assigned security password)

Useful if you're like me an have a tendency to muck around under the hood too much and gak things up. And yeah, that's a word. Gak.



Add/Read: Comments [23] Mobile | Tech

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Friday, July 06, 2007 5:49:46 AM (Pacific Daylight Time, UTC-07:00)
thank you
Hüseyin i
Tuesday, August 28, 2007 7:17:37 PM (Pacific Daylight Time, UTC-07:00)
Thank you very much! Very useful.
Justin
Monday, September 03, 2007 4:01:23 PM (Pacific Daylight Time, UTC-07:00)
Thanks from me too!
Eric
Monday, September 03, 2007 5:31:03 PM (Pacific Daylight Time, UTC-07:00)
Hey. Will this make me lose my email address as well?
Diego
Wednesday, October 24, 2007 9:32:40 AM (Pacific Daylight Time, UTC-07:00)
Thank you so much this is very helpful information
Jorlan
Saturday, December 15, 2007 7:23:42 AM (Pacific Standard Time, UTC-08:00)
It is almost the same sequence for the 8830.

Options > Security Options > General Settings > Services xxx no services xxx > Wipe Handheld

Warning all application data will be lost! Message services and other Services will be turned off.

Incude 3rd Party Applications
Continue
Cancel

Enter "blackberry" to confirm handheld wipe.

DHATP
Tuesday, December 25, 2007 2:39:00 PM (Pacific Standard Time, UTC-08:00)
Once this is done, does it restore it to "out of the box" conditions? Also, will network service still work? Or would I have to call and have the BB reconnected to services?

Thanks in advance!
Dimitri
Friday, January 25, 2008 6:41:12 AM (Pacific Standard Time, UTC-08:00)
Thanks so much!
Cristel
Thursday, January 31, 2008 7:30:13 PM (Pacific Standard Time, UTC-08:00)
Thank you kindly, I wasted 30 minutes in Rim's site to finally turn this up.
Cody
Thursday, February 07, 2008 7:25:26 AM (Pacific Standard Time, UTC-08:00)
Finally! I guide that actually brought me to the correct loction to wipe out my device! Thanks!
Joj
Monday, February 25, 2008 12:12:06 PM (Pacific Standard Time, UTC-08:00)
Goooood! Thanks, useful! :)
Andre Kischinevsky
Sunday, March 09, 2008 7:07:18 AM (Pacific Daylight Time, UTC-07:00)
this is a awsome ! - i spend 2 days and coutless mintues on the phone to no avail. sweeeeet
Dude
Wednesday, March 26, 2008 3:24:24 AM (Pacific Daylight Time, UTC-07:00)
Works perfectly! Thanks
Mike
Monday, March 31, 2008 10:23:21 AM (Pacific Daylight Time, UTC-07:00)
Thanks alot.......
Rob
Thursday, April 17, 2008 4:18:51 PM (Pacific Daylight Time, UTC-07:00)
thank you works on 8310
A
Wednesday, May 21, 2008 3:31:03 PM (Pacific Daylight Time, UTC-07:00)
Did a google search on how to master clear a Verizon World Edition 8830 BlackBerry, and these directions worked!
Rog
Saturday, May 24, 2008 7:55:24 PM (Pacific Daylight Time, UTC-07:00)
Life saver! Thanks
Jay
Thursday, May 29, 2008 1:28:13 PM (Pacific Daylight Time, UTC-07:00)
THANKS FOR THE EASY DIRECTIONS :D
dyana
Monday, June 02, 2008 4:40:58 PM (Pacific Daylight Time, UTC-07:00)
thanks that was very helpful
Arthur
Saturday, June 07, 2008 4:48:16 PM (Pacific Daylight Time, UTC-07:00)
Also works on the 7100G :) thanks
John
Tuesday, June 10, 2008 10:06:12 AM (Pacific Daylight Time, UTC-07:00)
You're a genius!!!
i do gak up things too!! lol
Yasmin
Thursday, June 19, 2008 1:40:37 PM (Pacific Daylight Time, UTC-07:00)
I have a used BB curve with the wifi, i tried the reset instructions you gave, it worked to some extent but i still cant set up MY email accounts, its telling me "An Account already exist for this pin" how can i get around that?
Selvyn
Friday, June 27, 2008 10:05:18 PM (Pacific Daylight Time, UTC-07:00)
i have a blackberry pearl 8130 and have did the clean wipe to erase all of the data, but still "my number" still displays my phone number on the phone, how do i get that removed so when i sell it the new owner won't have the number?
greech
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