Tuesday, February 26, 2008

I'm sitting in a local Starbucks, doing the ol' WiFi and latte thing. A sign posted on the door as you enter tells customers that the store is closing today at 5:30 p.m. for sbux_cuptraining. According to CNN, the entire chain is doing this, to provide every one of its 135,000 baristas (hmm, that's a lot of workers per location eh?) with training intended to improve the customer-coffee experience.

Good move. I've been a little disappointed from time to time over the past year or so with the declining consistency and quality of my expensive habit. Here's to hoping things get a little better. The chain needs it.

Personally, I won't be heading to Dunkin' Donuts while the training is in progress because I don't need more caffeine that late in the day. But if you do, rumor has it they're running a 99-cent special starting at 1:00 p.m.

Sidebar: When did 99 cents become a "special" price for a cup of coffee? I must be getting old.



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Tuesday, February 26, 2008 11:11:02 AM (Pacific Standard Time, UTC-08:00)
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Tuesday, February 26, 2008 12:00:45 PM (Pacific Standard Time, UTC-08:00)
Tough economy hits all, improving the experience could help to staunch the blood flow...
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