Thursday, July 08, 2004

Good article by an IT pro named Shannon Kalvar over at TechRepublic about how slightly different approaches to solving the same problem can make a real and significant difference. Worth reading all the way through:

"How tales about server unreliability help save face and influence people"

And he's written a number of other articles that are also worth investing some time in. They cover topics like project management, IT management topics, customer support and measuring success.



Add/Read: Comments [0]
Tech
Thursday, July 08, 2004 9:48:14 PM (Pacific Standard Time, UTC-08:00)
#  Trackback

Referred by:
http://www.touchtextbooks.com/ [Referral]
www.toplevel-proxy.com (myalexarankdir.info) [Referral]
http://search.daum.net/ [Referral]
Comments are closed.