My new frontloader is a Kenmore HE2Plus---wanted a frontloader as we have a well & they use a lot less water. When my washer was delivered, the outside panel of the door was shattered---they ordered a new door---which has been backordered for over a month. In the meantime, my husband & I came up with a fix for the 'walking' washer. He brought a rubber mat in from his garage---supposed to make standing on concrete a little more comfortable-------& we put that under my washer. So far, even though it still vibrates a good bit, it has not walked off the rubber mat or moved the mat. And now I don't have to stand out there while it runs to try to hold it in place. I had never read anywhere---Consumer Reports, etc.,----before I bought it that it would do this. I hope this continues to be a fix!!!

I have a Kenmore Elite He3t and had this problem. I followed the instructions to level the washer and tighten the feet correctly, problem persisted. After looking around and reading about the shipping bolts, realized that the second hand washer I bought had had these installed back on before it made its way to me. I removed the 4 long installation bolts together with the plastic pieces around them that hold the washer's suspension and that corrected my problem. The washer is now very well behaved. Interesting that in searching for information about these bolts, there are several posts about how to install them. Very little information that says to be sure to remove them before using the washer again after transporting it.